Payment Policy for Packages
(Island Romance, Maui Getaway, Best of the Beach, 19th Hole and Internet Specials):
Multi-night package bookings require full prepayment to confirm. When booking online, the deposit is charged immediately.
Cancellation Policy for Packages
Same as cancellation policies below.
Regular Season
For non-package bookings, a one-night deposit plus tax payable by cash, check, or credit card within ten days of booking. When booking online, the deposit is charged immediately. Cancellation notice is required three days prior to arrival to avoid a one-night charge plus state tax for all arrivals. "No shows" result in a one-night room charge plus state tax.
High Season
February 7 - April 15, June 13 - August 15, 2009: For non-package bookings, a two-night deposit plus tax is required within ten days from booking date. When booking online, the deposit will be charged immediately. Cancellation notice is required fourteen days prior to arrival to avoid a two-night charge plus state tax. No shows result in a two-night cancellation charge plus state tax.
*Holiday Period, December 23-31, 2009
For arrivals during the Holiday Period of December 23 - December 31, 2009, there is a five-night minimum stay. For non-package bookings, a five-night deposit plus tax is required within ten days from booking date. When booking online , the deposit will be charged immediately. Cancellation notice is required by Tuesday, December 1, 2009 to avoid a charge equivalent to a minimum five night stay, plus state tax. Any checkout earlier than the confirmed departure date will incur a five-night charge of room and tax, to include unused nights. "No shows" result in a charge equivalent to a minimum five night stay, room plus state tax. Name and date changes will not be accepted for any previously confirmed booking during the Holiday Period.
Deposit and Cancellation Policy may change year-to-year. Please call our reservations department for details if you are booking for travel next year.
Mailing Address for Deposits
Kaanapali Beach Hotel, 2525 Kaanapali Parkway, Lahaina, HI 96761-1912.
Accepted Credit cards
Visa, Mastercard, Diners, Carte Blanche, American Express, Discover Card or JCB. When booking online, American Express cards are not recognized - please contact the hotel's Reservations Department for assistance.
Taxes and Miscellaneous
State Tax 4.166% plus 8.25% Room Tax; Total Tax 12.416%.
Effective July 1, 2010: State Tax 4.166% plus 9.25% Room Tax; Total Tax 13.416%.
Rental Car Taxes and Fees
Package prices include the base rental car rate and state excise tax. Other fees, along with optional insurance coverage are not included in the package price. You will be asked to pay these incidental charges directly to the rental car company.
Parking
$9 per day for self-parking and $11 per day for valet parking, with in-and-out privileges.
Family plan
Children 17 years and younger stay free when sharing a room with parent/guardian utilizing existing bedding. Maximum room occupancy is four persons except for the Ocean Front Family Suite, which is five persons; children over age 17 will be charged the additional person rate of $30.00 daily. Children five years and younger eat all meals free at the Kaanapali Mixed Plate Restaurant and Tiki Terrace Restaurant when accompanied by a paid adult. "Aloha Passport for Kids" is a complimentary amenity program, offered for children 12 years and younger.
Maximum Occupancy/Bedding/Rollaway/Crib
Room rates are based on single/double occupancy, except the Ocean Front Family Suite, which is quoted per unit, per day, for up to a maximum of five people. The maximum occupancy is four in all other room categories. Rollaway charge is $20 (available in king-bedded rooms only). Guests paying the extra person charge will not be charged for a rollaway. Cribs are complimentary.
Smoking and Non-Smoking Accommodations
Hotel guestrooms are designated 80% non-smoking in accordance with Hawaii State Law. Please advise your room preference when making reservations.
ADA Accessible Rooms
ADA Accessible Rooms are available upon request in Partial Ocean View, Ocean View, Ocean Suite, and Courtyard Suite room categories.